My order has not been delivered. What do I do?

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You have been looking forward to receive your order all day, but ... nothing was delivered ... What to do?

Check the delivery time ... Are you sure that your order should arrive today, or maybe the next business day also falls within the specified delivery period? After you've received a shipping confirmation from us, it takes about 1 to 3 business days before your order is delivered.

It is possible you haven't heard the doorbell or missed the deliverer. It's best to check your mailbox if the transport company hasn't left a note.

No note in your mailbox? You can check with the neighbors, maybe they have accepted the package in your place. If not, you can always contact us, and we will try to find out where your order is.