Can I order samples?
Before you place an order, you often want to see, feel, smell or even taste a product in real life. We understand this all too well!
Therefore, we have worked out a sample arrangement for our stock items. This arrangement applies to the products that are on our webshop, not for non-stock items of products that are custom-made.
For example: the caps that you can find in our web shop are included in the sample arrangement. But custom-made caps, or non-stock caps are not included as standard. If this is the case, please contact us and we will check the possibilities!
We apply the following policy for our sample arrangement:
- You can order a sample of several products within 1 sample-order, provided of course that samples are available for those products.
- Max 1 sample per color or per size.
- To prevent abuse of this system, we charge the standard cost price of the undecorated product.
- In addition, a handling fee of €5.00 (for administration, order picking, packaging and transport) is charged per sample order.
- In exchange, you will receive a discount code of 5% (with a maximum of the total amount of the whole sample order excl. VAT) for your next order within 30 days.
Can I come and view samples at your office?
No, this is not possible. Our range is so large and changes too much to have a sample of all possible products, colors and sizes in stock. We would have to keep a large and expensive stock of samples. Samples which would have to be thrown away regularly when we no longer sell the product, which is not ecological. That is why we work with a sample arrangement, so only the necessary samples are purchased.
